Privacy Policy

1. Information We Collect

• Account Information: Name, email, phone number, password (encrypted), user role, and profile picture.
• Property & Inspection Data: Property addresses, inspection details, quotes, reports, and agreements.
• Communications: In-app messages and email communications.

2. How We Use Your Information

• Schedule and manage property inspections
• Facilitate communication between customers, agents, and inspectors
• Generate quotes and process payments
• Send inspection reports and calendar reminders
• Improve our services and user experience

3. Data Sharing

We do NOT sell your personal information.

We share data only with:

• Service providers (AWS S3, Square, Google Calendar)
• Other users as necessary for inspections
• Legal authorities when required by law

4. Data Security

We use industry-standard security measures:

• HTTPS/TLS encryption for all data transmission
• Bcrypt password hashing
• Secure AWS S3 file storage
• Role-based access control

5. Your Privacy Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Export your data (data portability)
• Object to data processing

6. GDPR & CCPA Compliance

We comply with GDPR (EU) and CCPA (California) regulations. EU and California residents have additional rights under these laws.

7. Data Retention

• Active accounts: Data retained while account is active
• Inactive accounts: May be deleted after 3 years
• Deleted accounts: Data anonymized within 90 days

8. Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect information from children.

9. Contact Us

For privacy questions or to exercise your rights:

• Email: privacy@beneficialinspections.com
• Support: support@beneficialinspections.com
• Phone: (210) 562-0673

10. Changes to This Policy

We may update this Privacy Policy from time to time. You will be notified of material changes via email or app notification at least 30 days before changes take effect.